Shipping policy

Effective Date: 25 July 2026

This Shipping Policy applies to all orders placed through www.suvyam.com, owned and operated by Suvyam Wellness Private Limited.

Where We Ship

We currently ship across India to all serviceable pin codes.

Delivery Timelines

Orders are typically dispatched within 1–2 business days after order confirmation. Once dispatched, delivery takes 5–7 business days, depending on your location and the courier partner servicing your pin code.

Please note that these are estimated timelines. Actual delivery may vary due to factors such as public holidays, extreme weather, or courier delays in certain regions.

Order Tracking

Once your order is shipped, you will receive a tracking link via email and/or SMS. You can use this link to track the status of your delivery in real time.

Shipping Charges

Shipping charges, if any, will be displayed at checkout before you confirm your order. We may offer free shipping on orders above a certain value — this will be clearly communicated on the Website or during promotional periods.

Undelivered or Returned-to-Origin (RTO) Orders

If a delivery attempt fails because the address was incorrect or incomplete, the recipient was unavailable after multiple attempts, or the order was refused at the time of delivery, the order may be returned to our warehouse. In such cases:

• For prepaid orders, we will reach out to you to rearrange delivery or process a refund (minus shipping costs, if applicable).
• For COD orders, you may need to place a new order.

Damaged in Transit

If your order arrives damaged, please refer to our Return and Refund Policy. Write to us at care@suvyam.com within 48 hours of delivery with photographs of the damage, and we will arrange a replacement at no extra cost.

Questions?

For any shipping-related queries, please contact us at care@suvyam.com or call/WhatsApp us at +91 6364986999.